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JOB DETAILS
Service Technician - Marinette
Employment Type:
Full Time
Starting Salary Range:
$17-35/hr
Job Location(s):
Marinette, WI
Employment Term:
Regular
Hours per week:
40+/week
Work Hours:
1st
Duties and Responsibilities
·         Servicing the Marinette Area.
·         Accepts repair orders as assigned by Service Manager, Service Dispatch or assigned person.
·         Coordinate with Service office staff in communicating necessary repairs to customer and obtains approvals.
·         Reads work orders, observes and listens to truck in operation to determine/diagnose malfunction or problem(s).
·         Offers solutions to meet customer specifications.
·         Provides estimates when appropriate.
·         Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
·         Obtains necessary parts working cooperatively with Parts department staff.  
 ·         Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.
·         Records complete repair description on work order, including correct model and serial number of equipment and records hour meter reading.
·         Obtains signature from customer and communicates with them on repair needs or work that was completed. ·         Examines protective guards, loose bolts, specified safety devices on truck and makes adjustments.
·         Lubricates moving parts and drives repaired truck to verify conformance to specifications.
·         Maintains professional image of self and cleanliness of van (externally and internally) at all times.
·         Maintains and operates shop equipment and tools.
·         Notifies Service Manager or Supervisor of safety issues and/or accidents immediately.
·         Performs quality work as quickly and professional as possible.
·         Promotes marketing efforts to drive parts, service, equipment and rental sales.
·         Completes service forms and submit directly to Service department daily via work tablet.  
 
Qualifications
·         High School Graduate or General Education Degree (GED).
·         3+ years’ of mechanic experience and/or education relating to the position.
·         Basic knowledge of computer and internet software.
·         Must have a valid driver’s license and clean driving record.
·         Ability to read and interpret documents such as safety manual, operating maintenance instructions and procedure manuals.
·         Ability to speak effectively with customers or employees of an organization.  
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·         Requires ability to stand 50% of time; bend and kneel 30% of time; sit, twist, and lift at various times.
·         Ability to lift 50 lbs. repeatedly, with a max of 100 lbs. at times.
·         Occasionally exposed to extreme weather conditions.
Contact Information:
IQ Green Bay  |   920-430-9675  |   jobs@iqresourcegroup.com
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